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Question 1 of 7
1. Question
Most people have some insecurities around conversation and communication. In fact in different environments, they may have just as many of the same feelings of fear and awkwardness as we do; their defense mechanisms are simply different.
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Question 2 of 7
2. Question
{ } is the first skill to master on our path to gaining social confidence.
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Question 3 of 7
3. Question
Reflective listening (RL) is the skill where we listen to what was said and then use _____ from what was said, in our response to the other person.
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Question 4 of 7
4. Question
The goal of _______ is to get the person to share what’s on their mind, what they’re thinking and acknowledge how they’re feeling
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Question 5 of 7
5. Question
{ } is the technique we use where we re-state what we’ve heard the other person say and then re-direct to what we want to discuss.
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Question 6 of 7
6. Question
It’s in our DNA (or collective wisdom) to be social, and benefit from interdependent relationships.
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Question 7 of 7
7. Question
When we don’t accept a compliment what are we communicating to the other person?
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This response will be awarded full points automatically, but it will be reviewed and possibly adjusted after submission.
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